The health and safety of our visitors, staff, and volunteers are our highest priority. To help reduce the risk of transmission of COVID-19 (coronavirus), the Museum is temporarily closed to the public.
Large Groups (40 or More)
Obtaining Tickets for the Permanent Exhibition
From September through February, you do not need tickets to enter the Permanent Exhibition. Please come to the Museum during our open hours to view our exhibitions. From March through August, tickets are required. Please schedule your visit well in advance by using our advance group reservation system.
Group reservations are free and may be made three months prior to the date of your visit. The latest you may make a group reservation is 3 p.m. Eastern Time one day before your visit.
You will receive an e-mail confirmation at the conclusion of the online reservation process. This e-mail will serve as your timed entry reservation. Please bring this confirmation with you to the Museum on the day of your visit.
Visiting our Permanent Exhibition March through August? Find out how to reserve tickets.
The Museum is free and open to all visitors. From March through August, tickets are required to view our Permanent Exhibition. You may obtain them online in advance for a small transaction fee or for free in person at the Museum on the day of your visit. The supply of advance and same-day tickets is limited and is available on a first-come, first-served basis.
From September through February, you do not need tickets to enter the Permanent Exhibition. Please come to the Museum during our open hours to view our exhibitions.
Preparing for your visit
When you arrive to the Museum, please come to the Raoul Wallenberg Place (15th Street) entrance. Have a chaperone at the front and back of your group as you line up for security. Help our security staff keep you safe by removing your hands from your pockets, taking bags off your shoulders, and listening to security staff as you go through the metal detectors.
Check in at the groups desk immediately beyond security when you arrive. We recommend groups provide at least one adult chaperone for every five students under age 18. Please supervise your group and help us to maintain a comfortable, respectful atmosphere for all our visitors.