The Museum offers multiple ticket options depending on the size and type of your group. Please read the options below to reserve tickets.
You will receive an email confirmation and a digital ticket after completing the online reservation process. The digital ticket will serve as your timed-entry reservation. Please bring this with you to the Museum on the day of your visit.
Visits on or Before January 3, 2027
Your ticket will grant you access to the Museum’s Permanent Exhibition, The Holocaust.
School Groups
Groups affiliated with an educational institution visiting before or on January 3, 2027, may book through our school group reservation system. Tickets are free and the $1 transaction fee per ticket from Etix is waived.
Tour Groups
Groups visiting the Museum with a licensed tour company before or on January 3, 2027 may book through our tour group reservation system. Tickets are free but include a $1 transaction fee per ticket from Etix.
Other Groups
Groups that are not affiliated with a school or tour company, or groups smaller than 55 people that are visiting before or on January 3, 2027, may reserve tickets through our general ticketing system. Small groups can reserve 25 tickets per transaction. Tickets are free but include a $1 transaction fee per ticket from Etix.
Visits on or After January 4, 2027
Your ticket will grant you access to the upcoming exhibition Auschwitz: Not long ago, Not far away.
Youth and Community Groups
School, youth, community, and other eligible groups of ten or more visiting on or after January 4, 2027 can request group tickets. There is no transaction fee for eligible youth and community groups. Request group tickets using the link below, and a team member will reach out within one business day with the next steps.
Tour Groups
Tour operators bringing groups of ten or more visiting on or after January 4, 2027 can reserve timed-entry tickets in advance. Reservations are limited to 100 tickets per transaction. Groups larger than 100 can make multiple transactions.
Preparing for Your Visit
Arriving at the Museum
When you arrive at the Museum, please come to the Raoul Wallenberg Place entrance. Have a chaperone at the front and back of your group as you line up to enter the building. To prepare for security screening, remove your hands from your pockets, take bags off your shoulders, and listen to security staff as you go through the metal detectors.
Check in at the group desk immediately beyond security when you arrive. We recommend groups provide at least one adult chaperone for every five students under age 18. Please supervise your group and help us to maintain a comfortable, respectful atmosphere for all our visitors.
Preparing Students for their Visit
It is recommended to talk with students about the Holocaust prior to their Museum visit. The more prepared students are for what they will see, read, and hear, the more they may gain from their visit to the Museum. The Museum has developed a variety of resource materials for teachers and group leaders.
Teachers are encouraged to explore these materials. You will receive additional information about preparing for a student visit in your ticket confirmation email.