The Holocaust Survivors and Victims Resource Center provides free reference services to those seeking information about the fates of specific individuals. The Resource Center helps a broad range of inquirers including survivors and their families, genealogists, Holocaust scholars, teachers, students, and members of the public. Our experienced staff conducts research in more than 25 languages and uses all the resources available at the Museum to answer a request including the Archives, the International Tracing Service records, the Library, Photo Archives, Art and Artifacts, Film and Video, and Oral Histories.
Please note that documentation does not exist for all victims and survivors of Nazi persecution. In those cases, we try at the minimum to provide information about the relevant towns, camps, or ghettos. Given the large volume of reference requests we receive each month, priority is given to requests by Holocaust survivors.
Requests for information from the International Tracing Service collection can be made here. Requests for information from other Museum collections can be made via e-mail firstname.lastname@example.org, letter, fax, or telephone. Because of the large numbers of requests, we cannot accept requests on family names alone.
Visitors to the Museum can consult with reference staff in the Benjamin and Vladka Meed Registry of Holocaust Survivors on the second floor of the Museum. This service is available seven days a week between the hours of 10 a.m. and 5 p.m. (except for federal holidays). For more information on visiting the Museum, please see Plan Your Visit.