Museum facilities are accessible to persons with physical disabilities.
Assistive listening in the Permanent Exhibition, Remember the Children: Daniel's Story, and Some Were Neighbors: Collaboration & Complicity in the Holocaust is compatible with T-coil–equipped hearing aids. Receivers with headsets for other visitors who require assistive listening are available at the Coat Check.
Learn more about planning a group visit.
Elevators serve all areas, and each exhibition incorporates program accommodations:
Wheelchairs and some visual aids may be borrowed at the Check Room free of charge.
The Museum has no public parking facility. Staff are ready to facilitate passenger drop off at the driveway by the 14th St. entrance for visitors needing personal assistance.
For vehicles bearing the appropriate access tags, the National Park Service has designated approximately ten accessible parking spaces at and around the Washington Monument, along Independence Avenue west of 14th St., and at the Tidal Basin parking lot.
The United States Holocaust Memorial Museum offers a tour option for people who are low vision, blind, or deaf-blind, and their friends and families. The Guided Highlights Tour (GHT) takes place in the Museum’s Permanent Exhibition, “The Holocaust,” a three-floor narrative history dealing with the Nazi rise to power, the persecution and murder of 6 million Jews and millions of other victims, and the aftermath of the war. The two to three hour tour features visually descriptive language, touchable reproductions of several key artifacts, and a model of the Museum. The GHT also provides visitors with a variety of visual aids, including a monocular, flashlights, and high-contrast black and white photographs. The experienced GHT guides are knowledgeable about Holocaust history and low vision and blindness.
Please try to make reservations at least two weeks in advance, as the GHT is subject to staff availability. It is recommended that visitors schedule their tour to begin between 9:00 a.m. and 1:30 p.m. The Museum is open every day except for Yom Kippur and Christmas Day. The tour is designed for small groups of no more than four (4), but larger groups can be accommodated if special arrangements are made at the time of booking.
For more information or to make a reservation, please contact us at:
Education Division’s GHT program
United States Holocaust Memorial Museum
100 Raoul Wallenberg Place, SW
Washington, DC 200242126
Voice: (202) 488-6100
TTY: (202) 488-0406
Fax: (202) 314-7888
You may also request a tour by filling out the online form.