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The Museum is Temporarily Closed

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Visitor Guidelines and Safety Measures

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The health and safety of our visitors, staff, and volunteers are our highest priority. To help reduce the risk of transmission of COVID-19, the Museum is temporarily closed to the public.

Hours and Location

Hours and Location

The Museum is temporarily closed.

The Museum is located at 100 Raoul Wallenberg Place, SW, Washington, DC.

Visitors must enter the building from its Raoul Wallenberg Place (15th Street) entrance.

Learn more

What is required to enter the Museum?

For health and safety reasons, please observe the following:

  • Reserve a ticket. Free timed-entry tickets are required to enter the Museum building. Tickets are limited to groups of six people or less and are subject to a $1 transaction fee. 
  • Wear a face covering. All visitors aged two and up are required to wear face coverings that cover the nose and mouth and secure under the chin. Face coverings should adhere to CDC guidelines and should not contain an exhalation valve. Gaiters and face coverings that do not secure under the chin (e.g., open bandanas) are not permitted.
  • Maintain social distance. We ask that Museum visitors stay at least six feet away from visitors outside of your party.
  • Wash or sanitize hands often. Hand sanitizing stations are available throughout the building.
  • Complete temperature screening and health screening questions.

Health Screening Questions

Before entering the Museum, all visitors and staff will be asked the following questions and have their temperature taken as a safety precaution. 

Do you have any of the following symptoms?

  • Fever of 100.4 degrees or above, or possible fever-like symptoms such as alternating chills and sweating or muscle or body aches that are not exercise related
  • New cough (not a chronic cough or your normal seasonal allergies)
  • Trouble breathing or shortness of breath
  • Sore throat
  • New loss of smell or taste
  • Headache

Have you been in recent contact with anyone who is COVID-19 positive or suspected of being COVID-19 positive?

If you have a fever of above 100.4, feel ill, or answer “yes” to any of the above questions, we ask that you not travel to the Museum.

Please note that the Museum is asking these health screening questions in response to the public safety threat posed by the COVID-19 pandemic. The Museum is not requesting and you should not provide underlying medical information in response to these questions, such as medical conditions or genetic information. Instead, you should provide only “yes” or “no” answers. If you feel further explanation is required, please contact Dana Carroll, Director, Museum Services, at dcarroll@ushmm.org.

What is open at the Museum?

The Museum is temporarily closed. A reopening date has not been determined.

What is the Museum doing to keep visitors and staff safe?

The Museum has implemented the following safety measures:

  • Face coverings are required to enter the Museum.
  • Hand sanitizer stations are available at the entrance and throughout the Museum.
  • Areas that do not allow for physical distancing remain closed.
  • Signage reminds visitors to maintain six feet of social distance throughout the Museum.
  • Additional signage indicates areas where one-way traffic may be required and provides reminders about important safety measures.
  • The Museum is frequently cleaning high touch areas.
  • The building’s HVAC system has been updated with enhanced filtration.

If you need help during your visit, staff members will be available to assist you.

COVID-19 is an easily spread infection that is believed to mainly spread from person-to-person contact. The United States Holocaust Memorial Museum has implemented enhanced health and safety measures, but we cannot guarantee that a visitor will not contract COVID-19 while on Museum premises. Your risk of contracting COVID-19 may increase by visiting the Museum or any other public place. By visiting the Museum, you voluntarily assume all risks related to COVID-19 exposure. 

You must abide by all instructions when visiting the Museum, including those posted on the Museum’s web site and premises, as well as any instructions provided by staff during your visit. If you fail to follow the Museum’s instructions, you may be denied entry or required to leave the premises.

We appreciate your cooperation in doing your part to help us reduce the spread of COVID-19.