Plan Your Visit
The Museum is located near the National Mall, just south of Independence Avenue, SW, between 14th Street and Raoul Wallenberg Place (15th Street) in Washington, DC.
100 Raoul Wallenberg Place, SW
Washington, DC 20024-2126
The Museum is open every day except Yom Kippur (September 23, 2015) and Christmas Day.
Exhibitions: 10 a.m.–5:20 p.m.*
Museum Shop: 10 a.m.–5:20 p.m.
Museum Cafe: 8:30 a.m.–4:30 p.m.
The library and archives are open 10 a.m.–5 p.m., Monday–Friday, and closed on all federal holidays.
*You must enter the Permanent Exhibition via the elevators near the Information Desk; these elevators close 50 minutes before the Permanent Exhibition does, to allow visitors adequate viewing time.
Admissions and Ticketing
Admission to the Museum is free.
March through August: To prevent crowding during the busy season, the Museum distributes free timed passes for the Permanent Exhibition. These passes are available at the Museum on the day of your visit or online in advance (external link); passes for the 2015 season are available online beginning October 1, 2014, at 8 p.m. Eastern Time. The passes are printed with a one-hour time range, during which you may enter the Permanent Exhibition; passes are not valid for entry after that time. The earliest pass time for entry is 10–11 a.m. and the latest is 3:30-4:30 p.m.
At the Museum, passes are distributed on a first-come, first-served basis beginning at 10 a.m. when the building opens. The pass line forms next to the building in the alley with benches. If you do not plan to visit the Permanent Exhibition, or if you already have a pass, you do not need to wait in the pass line. After opening, staff bring any remaining passes inside the building to be distributed at the Information Desk.
September through February: Passes are not required to enter the Permanent Exhibition during these months. This is the best time of year to visit the Museum because crowds are generally smaller. We continue to accept group reservations during this time.
Year-round: Passes are not required to enter the Museum building or to go to any of the special exhibitions, memorials, or programming.
Upon arrival at the Museum, all visitors must enter through security scanners. Please allow extra time for this.
Today at the Museum
Make the most of your visit by exploring the programs and exhibitions on offer at the Museum today. You may pick up a handout with these programs at the Information Desk on the day of your visit.
If you are interested in meeting a Holocaust survivor, please ask at the Information Desk if one is volunteering today.
The Museum's Mobile App
Download our free mobile app to create your own itinerary for the day of your visit and to get the most out of your Museum experience.
The Museum has two entrances. Our 14th Street entrance is for the general public. The entrance on 15th Street at Raoul Wallenberg Place is designated for scheduled, reserved groups visiting the Permanent Exhibition.
The following rules apply to the Museum building:
- Eating, drinking, and smoking are not permitted.
- Open food and drink containers are not permitted.
- On entry, all visitors must pass through metal detectors and have their belongings scanned.
- Unauthorized use of Museum classrooms, theaters, and meeting spaces by outside groups or organizations is prohibited.
- The Museum cannot guarantee entry to groups that arrive more than one hour after their scheduled group reservation time.
Visitors to the Museum may make and share personal photos or audiovisual recordings unless otherwise posted.
- Be considerate of the experiences of other visitors.
- The use of tripods or lighting equipment (including camera flashes) is not allowed inside the Museum building.
- As you make your photos, do not block the movement of other visitors.
- Be respectful of other visitors who may not wish to be included in your photos.
- No photography or audiovisual recording for commercial or promotional purposes is allowed.
- No photography is permitted of security officers, security equipment, or security screening areas within the Museum.
The Museum reserves the right to stop visitors from using their phones, cameras, or video recording devices at its discretion.